The team here owns the definition of a premium customer experience and consistently exceed my already extraordinarily high expectations. The Service department sets the bar that I will judge others against in this market. That is if I ever go anywhere else again.
Awesome dealership! Very friendly staff and just overall great environment. Travis was awesome helped with all my questions!
If you are looking for a new vehicle look no further. Talk to Hope Smith she is very knowledgeable and a pleasure to work with.
Humberto helped me find a great used Mercedes, had a wonderful experience.
Words can't describe how amazing Hope Smith is as a saleswoman. She is incredible- I would give her 50 stars if I could!!! So thankful for her and Mercedes-Benz of Sycamore.
I’m still looking but appreciate the hel I received from Travis Embrey
Very clean nice dealership. Their sales managers and sales team are all very nice. I'm very happy with the used car my wife bought from there. I'm going to post another review after my plates are received because I'm from out of state and sometime dealerships don't submit their paperwork on time.... more to follow on that.
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.
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