Very clean nice dealership. Their sales managers and sales team are all very nice. I'm very happy with the used car my wife bought from there. I'm going to post another review after my plates are received because I'm from out of state and sometime dealerships don't submit their paperwork on time.... more to follow on that.
Heather and the service team offer exceptional customer service and expedient maintenance care. I appreciate their efforts and will continue to drive 70 miles further than my local provider to support a dealership that actually takes pride in customer care.
Adam and Matt in Volvo parts and service made a very trying time with my sons Volvo this past week much easier with their knowledge, kindness and patience. Thank you both so much for everything!
Stellar service once again! Erica Henry and the Honda service department take such good care of me and my car. I needed a lot of maintenance items done and, as usual, had very limited time. They cheerfully accommodated my needs and got me on my way in far less time than anticipated. I purchased my Honda here seven years ago and it has been well worth the drive from Rockford.
AWESOME is the best word to describe my experience at Brian Bemis Honda. Purchased a Certified Used Honda Pilot last night. From my online inquiry, phone call, test drive (extended!) to the actual "purchase" it was a SIMPLE, EASY and SINCERE experience. While I love to support local business, I chose to drive an hour out of my way because from the minute I spoke with Shane I knew I was in good hands. When I picked up the vehicle for a test drive and Angela walked me through the car, I knew we were buying it (and I hadn’t even driven it). No push sales tactics, cut and dry, down to earth conversation! Signed the paperwork, got the car detailed (it didn't even need much!) and drove off in under 1 hour. Shout out to Angela Hooten, Shane Mason and Eric (in finance) - you all make an amazing team! Cheers ~ Kristy Mauer
Went into this dealer lookin to just test drive a vehicle and ended up driving it home! Was a very easy and hassle free process unlike our past experiences at other dealerships! Ive always been told to stay away from bemis and after today i really wish we would have just started our search here! It would have saved us a lot of time n effort! Thank you for being straight forward with us! Angela was great! Glad she was the one that came to greet us when we got there! We will definitely spread
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